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FAQ Page

Where flowers are our inspiration

01. What type of flowers do you use?

We are always making beautiful flowers and to do that, we work directly with the flower
source to ensure quality, freshness, and variety. We select our flowers with special
attention to the environment, irrigation, and care. There are two types of flowers:
seasonal and year-round flowers.
We hold ourselves to high standards when it comes to quality.
Some of the flowers we love and use to arrange your bouquets and set up your event!
Tulips
Lilium
Chryanthemum
Iris
Gerbera
Kalla
Baby Orchids
Limonium
Forsythia
Allium
Alpinia
Orchids
Anthurium
Roses
Hydrangea

02. Do you deliver?

Yes! We make sure your bouquet arrives to the recipient’s doorstep at the time you wish
with a nominal fee. Delivery local orders takes only one day.

03. How do I pay?

You can pay any way you like. We take both Cash on Delivery and Online Payments
available within Egypt.

04. If I don’t like my bouquet, can I get my money refunded?

Of course, you can get your money refunded. However, before you do, we do want to
make it up for you. We will happily remake another bouquet to ensure we nailed it right
and delivered your desire and purpose for the bouquet to be arranged.

05. What type of events do you do?

Every life celebration! We love events and want to celebrate every occasion possible
with you. We plan events from A-Z and arrange its flowers. From weddings and bridal
bouquets, birthdays, baptism and much more! For our full list of events, check out our
Events Page.
i. Birthday
ii. Sympathy
iii. Romantic and Valentines Day
iv. Mother’s Day
v. Get well Soon
vi. High School Proms
vii. Engagement
viii. New Baby Born
ix. Congratulations
x. Engagement
xi. Funeral
xii. Easter
xiii. Ramadan and Eid
xiv. Anniversary
xv. Christmas

06. Can I customize bouquets?

Absolutely! Tell us your favorite color or flowers and we will carefully arrange a
beautiful unique flower bouquet with your thoughts in hand. You can also share a
personalized note to add to your bouquet. We believe you and your occasion are
unique, and your flowers be unique too and we create emotions using creative
solutions.

07. Are you taking any precautionary measures?

Since before the global pandemic, we thoughtfully consider every precautionary
measure to ensure the safety of our workers and clients. In addition to the
existing health and safety procedures that are in place, we regularly wear gloves
and masks, use alcohol after every major task, regularly clean and wipe our surfaces. Your bouquet is also delivered by delivery men who follow the same
procedures.

08. If I have a question about my order, who do I contact?

For inquiries about your order email us at info@flowersbyharmony.com

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